Phone and Text Helplines

When it comes to digital mental health, the old adage about a tree falling in the woods is as relevant as ever: If a digital mental health product launches, but is rarely used, does it actually help anyone?

ReKlame Health, a telehealth startup focused on BIPOC communities, is now an in-network mental health provider in New York, New Jersey and Florida.

There is an innovative text-based mental health service called Text4Support that is already having a positive impact on Nova Scotia’s healthcare system, and improving access to mental health care.

In this interview on Fox 13’s Good Day Seattle, the CEO of Crisis Text Line – Dena Trujillo – talks about how the organisation serves people suffering mental ill health in the USA.

Thursday 11 November 2022 marked the launch of Australia’s first national Indigenous-led crisis hotline, 13YARN. Funded by the Australian Government (through the Department of Health), the purpose-built, 24/7 national telephone helpline was codesigned with Aboriginal and Torres Strait Islander people and is run with the support of Lifeline.

ReachOut PeerChat is a safe, digital one-to-one peer support service that allows young people to connect with trained peer workers who offer perspective, learnings and support through their own lived and living experience of mental ill health and tough times. PeerChat is free, available to young people aged 18 to …

Telehealth continues to play a significant role in the health care industry. However, psychologists who offer both in-person and virtual services are poised to meet increased demand for flexible, accessible mental health care

Through the Suicide & Crisis Lifeline and other efforts, McKinsey Health Institute is helping develop a community-based approach to crisis care across the United States

988 is a new number in the United States focused on providing lifesaving suicide prevention and crisis services, established to address longstanding concerns in mental health care. This article explores the difference between 988 and existing services.

In this eMHIC Special Interest Group webinar, phone and text helpline service leaders from the USA, Australia, Canada, New Zealand and the UK will share how their services are able to play a central role in supporting people experiencing various degrees of mental ill health or addiction.