Assumption that 'digital is best' excludes NZ’s vulnerable
As government services shut their doors in communities and drive people to interact online, the wellbeing of New Zealand's most vulnerable people is being diminished, says the Citizens Advice Bureau (CAB).
CAB has released the report 'Face to Face with Digital Exclusion' to spotlight the impacts of government digital services on inclusion and wellbeing in society.
CAB Chief Executive Kerry Dalton says the need for this report became apparent following the strong concerns of CAB volunteers at the number of people struggling to interact with government onl...
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