Guideline / Standard
Artificial Intelligence, Chatbots, Clinicians & Mental Health Professionals, General Mental Health & Wellbeing, General Population, Generative AI Tools

APA Releases Practical Guide for Using AI Safely in Mental Health

Posted June 26, 2026

As artificial intelligence becomes an increasingly common source of mental health information and emotional support, the American Psychological Association (APA) has released a practical guide to help people use AI thoughtfully and safely.

Understanding AI’s Role in Mental Health

The guide highlights both the opportunities and limitations of AI chatbots in mental health. While AI can be useful for organising thoughts, exploring evidence-based coping strategies, preparing for appointments, and generating ideas for discussion with a clinician, the APA emphasises that it should not replace care from a licensed mental health professional.

The guidance also outlines several important considerations when interacting with AI. Large language models are designed to generate convincing responses and often reinforce a user’s existing perspective rather than challenge it. They may present inaccurate information with confidence, create a false sense of understanding, or encourage prolonged engagement without providing the clinical judgement or accountability of a qualified practitioner.

Using AI Safely and Responsibly

The APA advises against relying on AI to diagnose mental health conditions, interpret psychological assessments, make significant life decisions, or provide support during a mental health crisis. Users are encouraged to verify mental health information with qualified healthcare professionals and remain mindful of the privacy implications of sharing personal information with AI systems.

The guide also explores the growing role of AI in interpersonal support, cautioning against replacing human relationships with chatbot interactions. Instead, it recommends using AI as one tool among many, alongside trusted relationships and professional care.

For organisations, clinicians, researchers and individuals navigating the rapidly evolving intersection of AI and mental health, the resource offers practical recommendations for using these technologies responsibly while maintaining a strong focus on evidence-based care and human connection.