Frustrations are often expressed around the difficulty of using digital systems in healthcare, compared to say other commercial products made by companies such as Apple or Google.

The abstract notion of perfect usability being an absolute requirement lessens the value of incremental progress and sets such an unachievable goal that there is a risk of devaluing any improvements made along the way...these are some thoughts which I hope helps to explain my view and and offer something more constructive in the debate.


Issue 1: Healthcare is delivered in a complex adaptive system
Issue 2: Expert staff nee...

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