Artificially Intelligent Chatbots in Digital Mental Health Interventions: A Review

Increasing demand for mental health services and the expanding capabilities of artificial intelligence (AI) in recent years has driven the development of digital mental health interventions (DMHIs). This article reviews current DMHIs with a specific focus on AI-based chatbots, discusses the challenges faced and potential solutions and concludes with potential directions for future research.

Taylor & Francis Group

Increasing demand for mental health services and the expanding capabilities of artificial intelligence (AI) in recent years has driven the development of digital mental health interventions (DMHIs). This article reviews current DMHIs with a specific focus on AI-based chatbots, discusses the challenges faced and potential solutions when using chatbots in digital mental health settings through a case study, and concludes with insights regarding potential directions for future research.


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