Service Categories

Accreditation & Evaluation Platforms

Platforms that assess, validate, or accredit mental health services and digital tools against defined standards.

Assessment & Monitoring

Tools and services used to identify needs and track mental health symptoms or outcomes over time.

Assessment & Screening Tools

Tools used to identify, evaluate, or triage mental health needs at a point in time.

Care and Treatment

Services that deliver mental health care within recognised clinical or healthcare frameworks.

Care Navigation Services

Digital or service-based solutions that actively guide individuals to appropriate mental health care, including directories, triage tools, and referral pathways.

Clinician-Delivered Care

Mental health care delivered directly by clinicians to individuals via digital channels such as video, phone, or messaging.

Community-Based Support

Non-clinical mental health support delivered within community or cultural contexts, often locally led and accessible.

Crisis & Distress Support

Immediate support services for individuals experiencing acute emotional distress or mental health crises.

Data & Analytics Platforms

Platforms that collect, analyse, and present data to inform mental health services, outcomes, and decision-making.

Digital App Libraries & Repositories

Curated collections of digital mental health apps and tools to support discovery, evaluation, and informed selection.

Digital Care Platforms

Digital platforms used by clinicians and services to deliver, manage, or support care, often integrating tools, programs, and data within clinical workflows or systems (e.g. EMRs).

Evidence Repositories

Curated collections of research, frameworks, and validated resources to support evidence-based practice.

Governance & Infrastructure Frameworks

Frameworks that support the governance, implementation, and sustainable delivery of mental health services across systems.

Human Support Services

Digital services where human connection, empathy, and professional or lived experience expertise are the primary mode of support.

Innovation Networks & Ecosystems

Networks and collaborative ecosystems that foster innovation, knowledge exchange, and system-wide advancement in mental health.

Models & Frameworks

Conceptual or system-level approaches that guide how mental health services are designed and structured.

Models of Care

Defined service delivery approaches that outline how care is organised and provided in practice.

Monitoring & Symptom Tracking

Tools used to track changes in symptoms, behaviours, or outcomes over time.

Navigation & Access

Services that help individuals find, understand, and connect with appropriate mental health care and resources.

Peer & Lived Experience Support

Support delivered by people with lived experience, including shared storytelling and connection to foster understanding and recovery.

School & Educational Support

Programs and services that promote mental health, wellbeing, and early intervention within schools, universities, and other educational settings.

Self-Guided Support

Tools and resources designed for independent use to support mental health, wellbeing, and self-management.

Self-Help & Digital Tools

Interactive tools such as apps, chatbots, and generative AI solutions that support mental health through independent use.

Systems, Data & Infrastructure

Platforms and initiatives that support the broader mental health ecosystem through data, research, and shared resources.

Virtual & Augmented Reality

Immersive tools using virtual or augmented reality to support mental health experiences, therapy, or skill-building.

Workforce & Capacity Building

Programs and tools that strengthen the skills, capabilities, and sustainability of the mental health workforce.

Workforce Training & Capacity Building

Training programs and resources that build the skills and capacity of the mental health workforce.