The Family "Circle of Care" to Improve SUD outcomes

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Key Details

Organisation Name

Pathroot Health Inc.

Location

20 Tide Turn Dr., Salem, South Carolina
United States

Social

eMHIC Member Status

Community Member

At a Glance

Description

Pathroot transforms SUD treatment through an AI-powered platform that integrates families into a connected circle of care, improving engagement, continuity of support, and long-term recovery outcomes through scalable, family-centered behavioral healthcare.

Implementation Status

Scaling implementation

We currently have ~40 programs signed, with onboarding over the next 90 days. a mandate from a strategic partner is for 70 by Q4.

Target Population

SUD Treatment Programs

Any of the 17,000 US-based programs treating SUD or co-occurring disorders

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Initiative Overview

The Current Gap

Substance use disorder (SUD) treatment often fails to adequately involve families, despite evidence that strong support systems improve recovery outcomes. Communication between patients, families, and care teams is frequently fragmented, leaving caregivers under-informed and individuals disconnected from continuous support outside clinical settings. Existing treatment models also struggle with engagement, retention, relapse prevention, and scalable long-term follow-up.

Pathroot addresses these gaps through an AI-powered engagement platform that enables a connected “circle of care,” empowering families to actively participate in recovery while improving coordination, accountability, and personalized support. This creates a more continuous, accessible, and family-centered approach to behavioral healthcare and sustained recovery.

Carolyn Bradfield founded Pathroot after losing her daughter to an overdose and experiencing firsthand the devastating gaps in substance use disorder care and family support. She recognized that families are often excluded from treatment despite playing a critical role in recovery outcomes.

Motivated by personal loss and a desire to prevent similar tragedies, Carolyn created Pathroot as an AI-enabled “circle of care” platform that strengthens communication, accountability, and continuous engagement among individuals, families, and care teams. Her mission is to build more compassionate, family-centered behavioral healthcare systems that improve recovery outcomes and save lives.

Our Solution

Pathroot is an AI-powered engagement platform designed to strengthen substance use disorder (SUD) recovery through a family-centered “circle of care” model. The platform connects individuals, families, clinicians, and support networks to improve communication, accountability, and continuous engagement throughout treatment and recovery. By integrating families directly into the care process, Pathroot helps increase treatment adherence, reduce relapse risk, and provide personalized support beyond traditional clinical settings.

The solution enables scalable, coordinated behavioral healthcare that extends recovery support into everyday life, creating more sustainable outcomes for individuals and communities affected by substance use disorders.

Key Features

1

AI-Powered Engagement Platform

Uses intelligent communication and engagement tools to support continuous connection between individuals, families, and care teams throughout recovery.

2

Family-Centered Circle of Care

Integrates families directly into the treatment and recovery process, improving support, accountability, and long-term outcomes.

3

Real-Time Care Coordination

Enables seamless communication and information sharing among clinicians, caregivers, and support networks.

4

Continuous Recovery Support

Extends care beyond clinical settings through ongoing engagement, check-ins, and personalized support pathways.

5

Scalable Behavioral Health Model

Designed to adapt across healthcare systems, treatment programs, and diverse communities to improve access and continuity of care.

6

Relapse Prevention & Retention Focus

Strengthens treatment adherence and early intervention through proactive engagement and connected support systems.

Collaboration in Action

Main Collaborators

No collaborators are currently listed. For more information, please contact Bruce Ahern using the details below.

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Key Learnings

One of the primary challenges in developing Pathroot has been introducing innovation into a substance use disorder (SUD) treatment system that has changed very little in decades. Much of the industry still operates on fragmented, episodic care models with limited accountability for long-term recovery outcomes and minimal adoption of value-based care approaches. Families, despite their critical role in recovery, are often excluded from treatment processes and lack access to coordinated support tools.

Additional challenges included overcoming resistance to technology adoption in behavioral healthcare, integrating care across multiple stakeholders, and designing scalable engagement models that can improve retention, continuity of care, and measurable recovery outcomes in traditionally siloed systems.

Looking Ahead

Pathroot plans to expand its AI-powered “circle of care” platform across treatment providers, healthcare systems, and community recovery programs to improve long-term substance use disorder outcomes at scale. Future initiatives include advancing predictive engagement tools, strengthening relapse prevention capabilities, integrating with value-based care models, and expanding multilingual and culturally adaptive support features.

Pathroot also aims to build strategic partnerships with public health organizations, payers, and behavioral health providers to increase access to family-centered recovery support. The long-term vision is to create a globally scalable model that transforms behavioral healthcare through continuous, connected, and outcomes-driven recovery engagement.
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Key Contact

Bruce Ahern
Executive Chairman
Pathroot Health

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