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Stable - AI Front Desk for Behavioral Health Practices

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Key Details

Organisation Name

Stable Health

Location

San Francisco, California
United States

Website

Social

eMHIC Member Status

Community Member

At a Glance

Description

Stable Health builds AI tools for behavioral health practices. Its AI front desk answers every patient call and text 24/7, books patients, and verifies insurance in the practice EHR. Its AI billing specialist scrubs, submits, and resubmits claims.

Implementation Status

Pilot initiative

In early commercial deployment with outpatient behavioral health practices: answering patient calls and texts, booking appointments into the practice EHR, and verifying insurance.

Target Population

Behavioral health practices

Outpatient behavioral health, psychiatry, and addiction treatment practices and their patients.

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Initiative Overview

The Current Gap

Behavioral health practices miss patient calls, texts, and inquiries every day, and every missed contact is a patient who tried. Front desks are overwhelmed, after-hours calls go unanswered, and staff time goes to phone tag, paperwork, and claim rework instead of patients.

Stable Health is purpose-built for behavioral health, psychiatry, and addiction treatment, with HIPAA-compliant architecture and BAA-backed patient messaging. It integrates with the EHRs practices already run, including athenahealth, SimplePractice, TherapyNotes, Tebra, AdvancedMD, TheraNest, Epic, and NextGen. Co-founded by Nick Manzek and Nikhil Kulkarni in 2026, headquartered in San Francisco.

Our Solution

Stable Health’s AI front desk answers every patient call, text, and iMessage 24/7, with crisis-language escalation on every channel. It books appointments and verifies insurance directly in the practice’s EHR, and gives patients a no-download portal for booking, intake forms, and balances.

Behind the front desk, its AI billing specialist scrubs and submits claims, diagnoses denials, and resubmits corrections.

Key Features

1

24/7 AI receptionist

Answers every patient call, text, and iMessage around the clock, with crisis-language escalation on every channel.

2

Direct EHR booking and verification

Books appointments and verifies insurance inside the practice's existing EHR, including athenahealth, SimplePractice, and TherapyNotes.

3

No-download patient portal

Patients book, complete intake forms, check balances, and complete PHQ-9 and GAD-7 outcome measures without downloading an app.

4

AI billing specialist

Scrubs and submits claims, diagnoses denials by cause, and resubmits corrections automatically.

Collaboration in Action

Main Collaborators

No collaborators are currently listed. For more information, please contact Nick Manzek using the details below.

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Key Learnings

Behavioral health practices lose patients at the front desk. Calls go unanswered, texts sit unread, and staff spend hours on scheduling and insurance checks. The harder problem is fitting into the systems practices already run. Clinics use many different EHRs, and a tool that asks them to switch will not get adopted. We built Stable to book and verify insurance directly inside the EHR a practice already uses, including athenahealth, SimplePractice, TherapyNotes, Tebra, AdvancedMD, TheraNest, Epic and NextGen. Keeping that work HIPAA-compliant is a core design requirement.
Start with the point where patients are lost, which is usually the first call or message. Meet patients in the channel they already use, whether that is a phone call, a text or iMessage. Connect to the EHR a practice already has instead of asking staff to learn a new system. Treat privacy and HIPAA requirements as part of the design from day one, not a later add-on. Keep the scope narrow enough that a clinic team can see the benefit quickly.

Looking Ahead

Our next steps are to deepen the AI front desk across calls, text and iMessage, and to extend the patient portal so patients can book, complete intake and pay without calling. We also plan to expand AI reporting, including no-show, denial and utilization trends and outcome measures such as PHQ-9 and GAD-7, and to strengthen AI billing for claim submission and denial follow-up. We will keep adding EHR integrations based on what practices use.
Stable Health welcomes conversations with behavioral health practices, treatment centers, and partners interested in AI front desk and billing automation. Contact: [email protected].
We want every behavioral health practice to answer every patient who reaches out, at any hour, without adding administrative staff. Our vision is an AI front desk and billing layer that sits inside the EHR a practice already trusts, so clinicians spend their time on care. A practice should never lose a patient because a call went unanswered or a claim sat unresolved.
eMHIC Directory_Key Contacts (4)

Key Contact

Nick Manzek
Co-Founder
Stable Health

Email

[email protected]

Website

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