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The Lifewise Warmline is an established service operating 365 days a year, with trained Peer Supporters providing confidential, telephone-based support grounded in lived experience to people aged 16+.
Individuals aged 16+ seeking support with mental health, substance use health, or addiction challenges.
People facing geographic barriers to accessing mental health and peer support services.
Individuals seeking connection, understanding, or support during difficult or lonely times.
Individuals wanting non-clinical support from someone with lived experience.
Warmline Caller

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Geography, isolation, stigma, limited access to services, and barriers to traditional or clinical supports can leave people without accessible, meaningful connection when they need it. Many people may not require clinical intervention or be ready to engage with formal services, but can benefit from talking with someone who understands through lived experience.
The Warmline is part of a broader, lived-experience-led peer-support organization. Lifewise also offers virtual and in-person one-to-one support, peer support groups, and specialized programs for populations including first responders and perinatal individuals. This broader continuum allows people to access peer support in ways that reflect their needs and preferences.
The Lifewise Warmline provides free, confidential, low-barrier telephone peer support, connecting people aged 16+ with trained Peer Supporters who draw on their own lived experience to offer connection, understanding, hope, and support. No diagnosis, referral, appointment, or crisis is required to access the service.
Trained Peer Supporters draw on their own lived experience to provide authentic connection, understanding, hope, and support.
No diagnosis, referral, appointment, or crisis is required to access support.
Callers can access support at no cost, with confidentiality and privacy central to the service model.
The Warmline operates every day of the year, providing consistent access to peer support.
Support focuses on connection and mutuality rather than assessment, diagnosis, or clinical intervention.
Telephone-based support helps reduce geographic barriers and connects people across Newfoundland and Labrador.


Three ways to get involved:
Choose the level that fits.
