Internetpsykiatrien

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Key Details

Organisation Name

Internetpsykiatrien

Location

Odense Universitetshospital, Hospitalsringen 90, 5260 Odense S

Social

eMHIC Member Status

Strategic Partner

At a Glance

Description

Internetpsykiatrien provides low-intensity iCBT within a stepped-care model, delivering publicly funded national treatment in Denmark for adults with mild to moderate depression.

Implementation Status

Routine service delivery

Internetpsykiatrien is a routine national service within Denmark’s public healthcare system, providing publicly funded, therapist-supported online treatment for adults with mild to moderate anxiety and depression.

Target Population

Individuals

Adults (18+) in Denmark mild to moderate depression

Professionals

General practitioners (GPs), primary care

Impact & Outcomes

2024
71.9%
patients treated for depression
56.2%
patients treated for panic disorder
41.3%
patients treated for social anxiety
47.2%
patients treated fospecific phobias
198,031
unique visitors to Internetpsykiatrien
59.82%
completed programme (depression & anxiety combined)
71.9%
patients treated for depression
56.2%
patients treated for panic disorder
41.3%
patients treated for social anxiety
47.2%
patients treated fospecific phobias
198,031
unique visitors to Internetpsykiatrien
59.82%
completed programme (depression & anxiety combined)

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Initiative Overview

The Current Gap

Denmark’s initiative differentiates mental health care by matching treatment intensity to patient needs, offering free treatment for adults with mild to moderate anxiety and depression—an area previously underserved. It addresses a key gap in early intervention for adults (18+) with emerging symptoms who often face long wait times or limited access to mental health care. The service provides a nationally available, publicly funded digital treatment option with short wait times, enabling scalable early intervention. It supports general practitioners through a structured referral pathway for patients not requiring specialist care. By expanding access, it strengthens stepped-care pathways and system capacity, though increasing public and provider trust in digital therapy remains a challenge.

The digital mental health service at Internetpsykiatrien is based on solid evidence where research has demonstrated significant effects for treatment outcome for patients suffering from both depression and anxiety. We strive to develop a service that rests on solid evidence and is continuously informed by clinical practice and data.

Clinical outcome data from 2024 demonstrate strong treatment effectiveness across conditions, with clinically significant improvement observed in 71.9% of patients treated for depression, 56.2% for panic disorder, 41.3% for social anxiety, and 47.2% for specific phobias. Importantly, evaluation findings indicate that a strong therapeutic alliance is maintained despite the fully digital format. Patients consistently report feeling seen, heard, and personally supported through both the assessment and treatment process.

The service operates as a fully integrated, publicly funded component of the national healthcare system rather than as a pilot or standalone project. This enables delivery of structured, evidence-based mental healthcare at scale within an established public framework.

Together, these elements illustrate that digitally delivered, therapist-supported treatment can combine clinical effectiveness, relational quality, and system integration in a scalable and cost-effective treatment
model.

Our Solution

Internetpsykiatrien delivers low-intensity psychotherapeutic treatment within a stepped-care framework as Denmark’s only publicly funded national digital mental health service, providing therapist-supported internet-based CBT (iCBT) to adults with mild to moderate depression and anxiety. Developed as an evidence-based model adapted to the Danish healthcare system, it has scaled from a small regional clinic to a nationwide service integrated within public care. Now employing over 30 psychologists and serving thousands, the program combines structured online modules with therapist support to deliver accessible, scalable, and clinically effective care. By expanding early intervention and reducing wait times, it helps relieve pressure on traditional services while maintaining strong clinical outcomes.

Key Features

1

Therapist-supported digital treatment model

Structured online treatment programmes are combined with regular therapist support, ensuring both scalability and a strong therapeutic relationship.

2

Short waiting times within a stepped-care framework

The service provides timely access to care for adults with mild to moderate anxiety and depression, supporting early intervention before symptoms escalate.

3

Strong integration with primary care

About 44% of applicants learn about the service via their GP, linking digital treatment directly to frontline healthcare.

4

Documented clinical effectiveness in routine public car

Clinical data show digitally delivered treatment achieves meaningful improvement across conditions within real-world public healthcare.

5

Data-driven scaling and capacity alignment

The initiative uses data on demand, uptake, and outcomes to guide scaling, inform clinical practice, and support psychologists’ professional development.

6

Publicly funded and nationally anchored

The service is financed through Denmark’s five regions and the national Finance Act and operates as an integrated component of the public healthcare system.

Collaboration in Action

Main Collaborators

  • karolinska-institutet
  • helse-bergen
  • mindspot
  • ecentreclinic

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Key Learnings

To ensure that all Danes who match the target population are aware of our service and feel confident that reaching out for help can make a difference to them.
For similar initiatives, ensure strong clinical and tech pathways, clear multidisciplinary structures, and resources for broad communication. Use a flexible, robust technological solution. Start with a framework for data collection and integrate lessons from practice and evidence. Learn from others’ successes and adapt them thoughtfully to your context.
Looking to other International set-ups and experiences helps us build better services, that ensures best practice is carried into new developments. This helps everyone faster.

Looking Ahead

The initiative is enhancing accessibility, personalization, and flexibility through mobile delivery, modular programmes, tailored treatment based on patient progress, decision-support integration, and a new national digital platform, aiming for scalable, evidence-based care.
We collaborate with the Center for Digital Psychiatry on stepped-care pathways, engage in international research and publications, and participate in global networks like eMHIC to strengthen connections and share digital mental health expertise.
We hope to show that Internetpsykiatrien offers significant value both in terms of clinical efficiency and cost effectiveness. We therefore aim for a more comprehensive integration with the existing referral pathways within the Danish health sector, where we can refer directly to other services within the stepped-care model, thus saving patients time by not having them make a new appointment with their GP, thus reducing both wait times and costs to the GPs who currently refer patients to psychological treatment. Internetpsykiatrien’s service model would therefore ensure both better and more effective patient pathways whilst reducing public spending and waiting lists.
Marie Paldam-Folker-eMHIC Directory_Key Contacts

Key Contact

Marie Paldam Folker
Head of Department
Centre for Digital Psychiatry